top of page

31 Panoramic Way, STE 202, Walnut Creek, CA 94595 &
21 Tamal Vista Blvd, Ste 203, Corte Madera, CA 94925
Call us: 669-295-8226

Frequently Asked Questions
• FAQ
While every person's journey is different, many clients come away with a deeper understanding of themselves, greater confidence in navigating challenges, and practical tools for creating meaningful change.
Whether through therapy or psychological assessment, we aim to help you gain clarity about your experiences, recognize your strengths, develop effective coping strategies, and feel more confident in navigating life's challenges.
Many clients find that they gain not only relief from distress, but also a deeper understanding of who they are, what they need, and how to move forward in a way that feels sustainable.
Session durations are flexible to meet your specific needs. Standard individual appointments are scheduled for 50 minutes, while sessions for couples or families typically last 90 minutes. Group therapy also follows a 90-minute format. To explore how these services can support you. Book your free 15-minute initial consultation today to learn more about our services.
Individual TherapyWe offer specialized support for individuals navigating anxiety, depression, trauma, grief, stress, identity development, and major life transitions. Our clinicians hold certifications in highly effective modalities, including CBT, ACT, EMDR, DBT, Play Therapy, Narrative Therapy, and Mindfulness-Based approaches. For more details about our team, please visit each clinician's individual bio page.Child & Adolescent TherapySupporting children and adolescents in developing coping mechanisms, emotional regulation, executive functioning, and self-esteem, identity development, as well as navigating peer, social, and family-related stressors like divorce.Couples Therapy Assisting romantic partners in cultivating healthier communication, deeper connections, and stronger relationships to help them achieve their desired relational bonds.Group SupportAlongside our existing services, we are developing specialized group programs aimed at providing support, education, and growth opportunities within a cooperative and encouraging environment. Please visit our website regularly for future updates regarding the launch of these groups.
At AgapeHealth, we are in-network with Aetna, and select clinicians partner with Employee Assistance Programs (EAPs) such as Lyra Health and Modern Health.For all other services, we function as an out-of-network provider. We do not bill insurance companies directly, nor do we contact insurance carriers on your behalf.Following the completion of an evaluation, we can provide clients with a superbill. A superbill is a detailed receipt specifying provider credentials, services rendered, and diagnosis details (where applicable). You may submit this to your insurance carrier to request partial reimbursement.Please note:Superbills are provided solely as a courtesy and do not guarantee reimbursement.All communication with your insurance provider remains your responsibility.Services provided by trainees may not be eligible for coverage. We recommend checking your benefits with your insurer in advance.Why is AgapeHealth Out of Network: To provide care tailored to your unique needs, we choose to remain independent from insurance networks. Many insurance companies enforce rigid limits on the length and frequency of clinical sessions, relying on generalized algorithms rather than clinical judgment. By remaining independent, your treatment plan is designed solely by your clinician to fit your individual goals, without arbitrary time restrictions.Furthermore, navigating insurance requirements, such as prior authorizations and strict formulary guidelines, can often delay necessary care and limit your treatment options. Staying out-of-network allows us to recommend and implement the most effective interventions for you, exactly when you need them, without administrative barriers.Financial Transparency & Sustainable CareTraditional insurance models frequently involve substantial rate reductions and significant payment delays, which can compromise the quality and sustainability of a practice. By utilizing an out-of-network model, we can sustainably support our expert clinical team and maintain complete transparency by publishing our fees clearly and upfront.We are committed to helping you navigate this process by providing straightforward, step-by-step resources to assist you in submitting claims and tracking out-of-network reimbursements. Please note that payment is made directly to our practice, and your insurer may subsequently reimburse you if your plan includes out-of-network coverage.
Under the law, healthcare providers need to give patients who don't have insurance or aren't using insurance an estimate of the expected cost of medical services. We provide a Good Faith Estimate explaining how much your care will cost before services begin. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises
Service Fees and InvestmentComprehensive Psychoeducational Evaluations: $5,000+Focused Evaluations: Typically ranging from $2,500 – $4,500IQ Testing: Between $650 – $900, based upon the specific test and clinicianIndividual Psychotherapy: $280 per 50-minute sessionParent Guidance Consultations: $300 per 50-minute sessionCouple and Family Therapy: $350 per 90-minute session
Our practice is guided by the principle of fidelity with flexibility. While our treatments are structured by design, we tailor them to each individual to ensure they resonate with your unique life experiences.
Treatments are selected using the guidelines from the American Psychological Association for Adults (Division 12) and Children (Division 53).
If you need to cancel, please do so at least 48 hours before your scheduled appointment so another client has the opportunity to be seen during that appointment time. You can contact AgapeHealth at (669) 295-8226. Cancellations within the 48-hour period will be charged a no-show fee.
Assessment sessions typically take 2-3 hours. For the day of testing, it is recommended (if possible) to get a good night's sleep, eat a hearty breakfast, and take your medications as normal (unless directed otherwise). If you wear hearing aids or glasses, please bring them to the appointment as well as any drinks or snacks you may like.
First, we'll schedule a diagnostic conversation (60-90 minutes). For children under 10 years old, this conversation occurs only with parents. Next, you or your child will go through testing (6-10 hours) that involves remote and/or in-office-remote test administration. The tests may be paper-pencil or on the iPad/computer. Last, we'll meet for feedback (1-2 hours). This is a collaborative, semi-structured review of the results. You'll receive a copy of a comprehensive report that you can share with others (e.g., school, therapist, psychiatrist, etc.) The written report is typically produced 2 -4 weeks after the last testing meeting.

Still have Questions?
Call us: 669-295-8226
bottom of page